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November 2003
Volume 5, Issue 7

Newsletter for the
Indiana Chapter of
Meeting Professionals International

Winner of "Best Layout & Design" Online Newsletter from Meeting Professionals International -- 2003

In This Issue:
From the President
November Meeting Info
October Meeting Recap
Holiday Showcase 2003
New Members
Planner Spotlight
Supplier Spotlight
Board Member Profile
APEX To The Rescue!
Have you met Megan Leek?
IMPI-Julian Center Canned Food Drive
CMP Question of the Month

IMPI Contact Information

IMPI Chapter Services
MP Records Communications
8444 Castlewood Drive, Suite 400
Indianapolis, IN 46250
(317) 841-8205
Fax: (317) 841-8206
mark@mprecords.com

Chapter Vision Statement
MPI-Indiana shall be the leading voice committed to shaping and defining the future of the meeting and event industry in the State of Indiana.




Meeting IN-Sites Newsletter and archives are also available on the MPI website at www.mpi-indiana.org

Future Meeting Dates

November 20
Town Hall Forum
Location: Crowne Plaza at Union Station
Time: 11:30 a.m. - 1:30 p.m.

December 10
Joint Meeting with ISES
Location: Scottish Rite Cathedral
Time: 11:30 a.m. - 1:30 p.m.

January 15, 2004
Platinum: Security of Meeting & Events
Location: Holiday Inn Select Airport
Time: 11:30 a.m. - 1:30 p.m.

February 19, 2004
Networking/Ice Breakers
Location: Omni North
Time: 11:30 a.m. - 1:30 p.m.

March 1-2, 2004
Midwest Education Conference
Location: Hilton Netherland Plaza and Cincinnati Convention Center,
Cincinnati, Ohio
click here to visit the midwest conference website

April 15, 2004
Crisis Management
Location: Indianapolis Artsgarden
Time: 11:30 a.m. - 1:30 p.m.

2003-2004
Board Members

President
Kimberly C. Wilkeson, CMP, CMM
president@mpi-indiana.org

President-elect
Glenn Brooks
presidentelect@mpi-indiana.org

Immediate Past President
Beth McGuire
pastpresident@mpi-indiana.org

V.P., Administration
Monica M. Woods, CMP
vpadministration@mpi-indiana.org

V.P., Communications
Dawna Money
vpcommunications@mpi-indiana.org

V.P., Education
Kerri Begley, CMP
vpeducation@mpi-indiana.org

V.P., Finance
Brenda Reed, CMP
vpfinance@mpi-indiana.org

V.P., Membership
Donna Jacobsen
vpmembership@mpi-indiana.org

Director of Fundraising
Carolyne Wallace
fundraising@mpi-indiana.org

Director of Member Care
Deann Patena
membercare@mpi-indiana.org

Director of Monthly Programs
Carol McCormack
monthlyprograms@mpi-indiana.org

Director of Special Education Projects
Michelle Smith, CMP, CHSP
educationprograms@mpi-indiana.org


Chapter Administrator
Mark Records
administrator@mpi-indiana.org

2003-2004 Committee Chairs

Fundraising
Kim Nees &
Mirhan Kalaydjian

Communications
Laura Kenney

Education
CathyThuerbach, CMP



Volunteer!

We need volunteers for 2003-2004.

Committees include Membership, Communications, Education, Conference, etc.

Click Here to sign up for a committee

Find out how to place your banner on our newsletter. Click Here.
From the President

Kim Wilkeson, CMP, CMM
Account Manager
VMS, Inc.

Greetings!

How familiar are you with the MPI Principles of Professionalism? Did you know that your Indiana Chapter Board of Directors signed oaths to adhere to the MPI Principles of Professionalism?

Today, ethics are becoming increasingly more of an issue when considering entering into any business relationship. As members of this organization, we are provided the following recommended principles of professionalism.

Maintain Professional Integrity by honestly representing and acting within one's areas of professional competency and authority without exaggeration, misrepresentation or concealment. Avoid actions that are or could be perceived as a conflict of interest or for individual gain and offer or accept only appropriate incentives and/or goods and services in business transactions.

Utilize Professional Business Practices by honoring written and oral contracts, striving for clarity and mutual understanding through complete, accurate and timely communications, while respecting legal and contractual rights of others. Ensure rights to privacy and protect confidentiality of privileged information received verbally, in writing or electronically. Refrain from misusing solicited information, proposals or concepts. Commit to the protection of the environment by responsible use of resources for the production of meetings and actively pursue educational growth through training, sharing of knowledge, expertise and skills to advance the meetings industry.

Respect Diversity by embracing and fostering an inclusive business climate of respect for all peoples regardless of national origin, race, religion, gender, marital status, age, sexual orientation, physical or mental impairment.

"Adherence to these Principles of Professionalism signifies professionalism, competence, fair dealing and high integrity. Failure to abide by these principles may subject a member to disciplinary action, as set forth in the Bylaws of Meeting Professionals International."

In these tough economic times when expectations are high, time and resources are null, and the pressure to perform overwhelming … it is imperative that we strive to maintain these principles of professionalism. Your commitment to these principles is "implicit to membership and is essential to instilling public confidence, engaging in fair and equitable practices and building professional relationships with meeting industry colleagues."

Thank you for all that you do to ensure the success of our chapter locally and for all you do to ensure that the meetings industry is held in the highest public regard globally.

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November Meeting Information

Thursday, November 20, 2003

Town Hall Forum: A Harvest Of Information

The Harvest Season has arrived…
and bounteous provisions await you at Crowne Plaza at historic Union Station.

Register now to attend November’s meeting, where top executives from the six major Convention and Visitors Bureaus will participate in a panel discussion on the state of economic conditions in each of their areas. Our own Glenn Brooks, who personifies sales and marketing success, will moderate the forum.

You will learn current market strategies and changing paradigms that challenge the meeting industry in Indiana. The panelists will share with you their projections for the future, and they’ll come prepared to answer your questions.

Expect the extraordinary when you come to this meeting! Come with an appetite for fine food, significant information, and a plethora of good things.

Where Crowne Plaza at historic Union Station
Illinois Street Ballroom
123 West Louisiana Street
Indianapolis, IN 46225
Cost $25 each for Members or
$35 for Non-Members
Time 11:30 a.m. – noon Registration, Networking, Information Gathering
Noon (sharp) Lunch
12:30 – 1:30 p.m. Program
Panelists Greg Ayers
Executive Director, South Bend/Mishawaka CVB
A. Douglas Bennett
Vice President, Sales, Indianapolis CVA
Dan O’Connell
President/CEO, Fort Wayne CVB
Valerie Pena
Executive Director, Bloomington CVB
James Tsismanakis
President/CEO, Lake County CVB
Bob Whitehouse
Director of Sales, Evansville CVB
Click here to register online.

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October Meeting Recap
Christine Duffy's presentation at the October IMPI luncheon and meeting was well received! Conseco Conference Center provided a great setting for the event. "Food was excellent!" "Terrific Presentation" and "Service was very good" were a few of the comments received. Christine, an MPI Platinum speaker, discussed "How Mega Trends Affect Planners and Suppliers."

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Holiday Showcase 2003

Tuesday, December 16
Hyatt Regency Chicago Chicago, Illinois

Holiday Showcase, in its 16th year, is an experience you do not want to miss! Showcase is a Midwest tradition, yet it is always evolving. Holiday Showcase is a powerful tool for you and your staff to utilize, right here in Chicago. One day, one place! We know you are faced with new challenges everyday and your time is limited. Let Holiday Showcase help you find the solutions, plus save you valuable time.

Join us on Tuesday, December 16 - it promises to be the best Showcase ever!

Educational Sessions:
- Strategies and Options for Mentoring
- Open Forum - Talk Back - Live! 100 Years of meeting Planning Expertise
- Enabling Components and Volunteers to Share the Value of Membership
- The Changing Job Market
- Dealing With International Visitors
- Center Stage featuring Dr. Janet Lapp and Scott McKain

Click here to learn more ...

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Welcome New Members

Be sure to welcome IMPI's newest members!

Paul Deinline
Sales & Event Manager
PTR
1212 S. Rangeline Rd.
Carmel, IN 46032
Phone: (317) 844-5178
Send a welcome message

Jane Eisele
Sales Representative
Cummings Meeting Consultants
155 E. Market St.
Indianapolis, IN 46204
Send a welcome message

Tammy Johnson-Cazares
Manager
Lake County CVB
7770 Corrine Dr.
Hammond, IN 46323
Phone: (219) 989-7770
Send a welcome message
Tifney McGrath
Marketing Coordinator
St. Elmo Steak House & Catering
127 S. Illinois St.
Indianapolis, IN 46225
Phone: (317) 635-0636 ext. 104
Rebecca Moreland
President
The Moreland Group
PO Box 1122
Indianapolis, IN 46206
Phone: (317) 228-9790
Send a welcome message
Genevieve Novak
Manager of Facility & Events
Indiana State Museum
650 W. Washington St.
Indianapolis, IN 46204
Phone: (317) 234-1022
Send a welcome message
Kathy Wampler
Meetings & Event Services Coordinator
American United Life Insurance C0.
One American Square
Indianapolis, IN 46282
Phone: (317) 285-1457

Send a welcome message 
 
Planner Spotlight

Brian Ferber, CAE
Vice President/General Manager
Tau Kappa Epsilon Fraternity

Let’s shine our light and welcome a fairly new member to our chapter. Allow me to introduce Mr. Brian Ferber, our spotlight planner of the month. Brian is currently the Vice President and General Manager of Tau Kappa Epsilon Fraternity. Tau Kappa Epsilon Fraternity is a social fraternity of 230,000 members (about 1,000 students and the remainder are alumni) with chapters on 270 college campuses across North America. Brian manages the daily operations of the fraternity. His responsibilities include, information technology, support, personnel, finances, and last, but certainly not least, serving as the meeting planner.

Brian went to school at the University of Florida in Gainesville. Prior to joining the Tau Kappa Epsilon Fraternity staff, he worked for the Boy Scouts of America in Seminole, Florida where he was a District Director. The major difference between the association management work that he did for the Boy Scouts of America and the work he does for Tau Kappa Epsilon, is meeting planning. It was not part of his responsibilities at the Boy Scouts of America. (I am certain he is enjoying his newfound responsibility – he gets to meet all of us.)

In Brian’s spare time, he enjoys brewing beer. (Thank you Brian for sharing your comments. In my spare time, I enjoy drinking beer. It’s nice to know we have something in common.)

Submitted by Vicki Lee, Indianapolis Marriott East

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Supplier Spotlight

Brian Hosier
Indianapolis Artsgarden Director

Our supplier spotlight, Brian Hosier, works as the Indianapolis Artsgarden Director. He is responsible for all areas of the facility including, Marketing, Programming, Events and day-to-day operations. The Indianapolis Artsgarden is owned and operated by the Arts Council of Indianapolis. The Artsgarden mission is to promote and showcase the Arts in Indianapolis. Suspended above two major downtown intersections, the structure is a work of art in its own right. The Artsgarden is available for rental to non-profit and corporate organizations only.

Brian’s professional career includes corporate sales, hotel sales, development work, and meeting and event planning. What Brian likes most about this profession is the opportunity to work with a variety of people and organizations. He especially likes working with groups that allow him the opportunity to be creative and are not afraid to try new things.

Brian’s family includes his partner Romeo and two great and lovable dogs – Boston and Mary. His favorite activities include the Arts, travel, and great restaurants. Just knowing Brian personally, I can tell you has traveled to many places.

His advice is "be true to yourself and always remember nothing is perfect and mistakes are an opportunity." This fits with his favorite quote of "amateurs compete to win over others, professionals compete to win over themselves." (Wow! We obviously all know where Brian was in the '60s – just kidding).

Brian would like other IMPI members to know that he is a lot of fun to work with!

Submitted by Vicki Lee, Indianapolis Marriott East

Board Member Profile

Brenda Reed, CMP
V.P., Finance

I was first introduced to the meeting profession in 1983 after our return to Indianapolis. I worked at the Meridian Mark Conference Center. After my son was born I decided that the many long hours was not what I wanted and I began job searching.

That’s when I began my many experiences with the Indiana State Teachers Association where I job shared and was able to work every other day. It was a great experience. My son has grown up among my many friends at ISTA and they have allowed me to adjust my schedule to accommodate my needs.

I have been in several different positions with ISTA; however, I have always worked to some degree in meeting planning. My current position is the one I have enjoyed the most. As Conference Coordinator my responsibilities include the ISTA Board of Directors meetings, standing committee meetings, staff meetings, bi-annual Representative Assemblies, and the annual convention.

I joined IMPI in 1999. I have my very good friend from Fort Wayne to thank for introducing me to the wonderful family of IMPI, Mr. Jim Yarnelle. I have met so many new friends at the monthly meetings and at the Mid America Conference. I experienced my first PEC this past January and I’ve already made my reservations for this year – what a great experience and training! I am currently the VP of Finance on the IMPI Board of Directors.

I think the most challenging thing this year has been how to juggle my IMPI duties as your treasurer and my “real work”. But, I have enjoyed the past 2 years on the Board and look forward to remaining active for many years more.

Apart from my ISTA and IMPI families, I have another wonderful family. My husband, John, and son, Jason are very important parts of my life also. We’re all very active in our church and The Interfaith Hospitality Network where churches within the Indianapolis area, house the homeless for a week (rotating among churches in the network) and with the Lawrence Township Schools. We enjoy golfing and traveling together and I enjoy following Jason around the golf course for his tournaments. Some days I feel like I’ve played with him!

I feel I have grown as an individual and as a meeting planner due to my involvement in IMPI and I would encourage anyone in the profession to become an active member of this great Association.

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APEX To The Rescue!
Whether you’re a meeting planner or a supplier, you have probably often wished for continuity whether in the pre-planning stages of an RFP process, the contract stage or just with the everyday industry lingo.

APEX, the acronym for Accepted Practices Exchange, is an industry wide initiative to establish uniform practices that will improve efficiencies throughout the meetings and convention industry and is spearheaded by the Convention Industry Council.

Volunteer based, APEX, is comprised of professionals in the meeting planning and convention/exhibition arena, educational institutions, associations, and convention and visitor bureaus as well as hoteliers. The strength of APEX lies in the vast diversity of volunteers which allows input from every aspect of the industry.

One local hotelier sees well the benefits that the APEX objectives will bring to his job.

"It will definitely help with standardization. I'll know what’s expected of me from the planner and the planner will know what to expect from the property (hotel) they’re dealing with," says Cecil Guess, CMP, Crowne Meetings Director at Crowne Plaza – Union Station.

Guess, a former city liaison for Indianapolis and APEX, further recognizes the positive outcome of this industry wide initiative, "With regards to even terminology, all the way around, everyone will benefit whether from France or New York. Basically, there will be no surprises."

Quantitatively, Guess adds that standardization will in turn be time saving and thus cost saving for both planners and suppliers.

Guess also goes onto add that one way in which Indianapolis could participate is to start a City Discussion Group where professionals across the industry gather regularly to review and comment upon recommendations of the seven industry panels. The CDGs (city discussion groups) offer opportunity for suppliers and planners on a local level to get involved and provide feedback to the panels.

The seven panels are sub-groups that target one of the seven different priority areas for accepted practice development. These seven areas are: terminology, history/post event reports, requests for proposals (RFPs), resumes and work orders, meeting and site profiles, housing and registration, and contracts.

The panels are making progress. Already, the CIC Board of Directors and Council of Delegates, will vote to accept recommended practices from both the Terminology Panel and the History/Post Event Reports Panel at their October meetings. A step closer to rescuing meeting planners and suppliers, these practices, providing the votes are positive, could very well be "official" as early as November 2003!

If you would like to learn more about APEX or the panels and how you can participate, visit www.conventionindustry.org. There is even a step-by-step guide on how to start a City Discussion Group!

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Have you met Megan Leek?

It’s a pleasure to introduce a young woman so goal-oriented, that she is certain of the impact and importance of the field of meeting planning. You can be certain that your path and Megan's will cross sometime in your careers.

Megan is a student at Indiana University Purdue University at Indianapolis. This is her senior year in the Tourism, Convention and Event Management (TCEM) program at IUPUI. After Megan receives her degree in Spring 2004, she plans to attend graduate school, in her field, before heading into the Meeting Planning workforce.

The Meeting Planning industry needs to be prepared because Megan’s accomplishments, to date, include:

Recipient - Indiana Chapter of IMPI Scholarship 2003
Member - Golden Key Honor Society
Recipient – IUPUI Top 100 Students List
Recipient – Presidential Scholarship
Recipient – Humana Scholarship
Dean’s List – 2000-2003
Nominee – Outstanding Female Student Leadership Award
Student Member – Indiana Chapter of MPI
Member – IMPI Membership Committee

In addition to her many accomplishments, Megan is an active volunteer within the Indianapolis community. She manages all of this while, interning, working part-time, attending school full-time and still maintaining a 3.85 GPA on a 4.0 scale. Whew!

Recently, Megan completed a proposal for another competition. Her plan is titled "Watch Us Grow – Preparing for Our Future." The concept of her plan is to "prepare student members, of our profession, for the transition from student to professional." The objectives of the plan, as outlined by Megan, are:

• Improve overall professional demeanor while at meal functions
• Gain a better understanding of generation gaps and learn how to overcome these differences
• Learn new negotiation techniques that are applicable in an array of situations ranging from job interviews to contract negotiations

Megan's proposal describes, in detail, all aspects of the meetings, meals, speakers, physical space requirements and equipment for this program. Even the signage for the sessions is described. Speakers and their topics were selected, and bios were included. One speaker's name is familiar to all of us - Erick Burton, of MPI's Platinum Series. Erick's presentations, on negotiations, have made an impression on all of us, and Megan included him as being of special importance to entry-level professionals. Megan's proposal was submitted for judging, and it's no surprise that it was the winning entry. What did she win? The annual award for recognition of PCMA Student Planner of the Year!

Megan's ultimate career goal is to organize and produce a Presidential Inauguration and Gala. You might want to volunteer to assist now, because it's sure to happen.

Congratulations, Megan!

Submitted by Donna Jacobsen, Accent on Indianapolis, Inc.

IMPI - Julian Center November Food Drive

IMPI will hold a food drive November 20 for the Julian Center. Please bring your items to share to the November luncheon and give them to Kim Giles. You can find her table near the registration area.

The Julian Center is a unique, nonprofit agency providing counseling, safe shelter, and education for women and children who are survivors of domestic violence and abuse. Through outreach and consultation, they also seek to educate the community about the issue of domestic violence and its impact on all our lives.

The Julian Center operates a food pantry for women and children exiting the shelter. The pantry was started to help women continue to live violence-free lives. They also accept referrals to the food pantry from other social service agencies in Indianapolis.

Specific items needed are canned goods, boxed pastas, paper products, peanut butter, jelly, cereal, liquid baby formula, baby food, diapers, laundry detergent, bleach, toothpaste, shampoo, and cream rinse.

A representative from the Julian Center will be at the IMPI luncheon to accept the food donations and answer any questions that you may have about the center. What a great way for us to share the blessings that we have with others less fortunate than ourselves.

 

CMP Question of the Month

The following elements are essential for a valid contract, except:

a. An acceptance
b. Legal consideration
c. Arbitration clause
d. An Offer

Answer: C

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